Product Documentation Strategist Intern, Summer 2025

As a Product Documentation Strategist your primary responsibility will be to develop a documentation strategy for the FOLIO product management team. You will accomplish this by developing a documentation strategy template, consulting with members of the team to clearly identify all relevant stakeholders and understand current state of FOLIO documentation before formulating a strategy. 

This remote position is U.S.-based only (excluding U.S. territories). 

• Create or customize a documentation strategy document 

• Understand the basics of Agile Project Management 

• Facilitate discussions regarding product and process documentation 

• Utilize best practice techniques in preparing a documentation strategy for the FOLIO product and the product management team 

Your Team

You will become a member of the FOLIO product management team, a team of 10 product professionals with an exceptional depth of expertise in software development and library technology. Our team enjoys the flexibility and balance that working remotely offers and has attracted talent from across the world. There will be ample resources, tools, training, and support to ensure your success as a Product Documentation Strategist and your development and career growth at EIS  

• Undergraduate student graduating December 2025 or later, eligible to work in USA  

• Keen interest in writing technical documentation and understanding how people consume information  

• Strong communication skills and ability to work collaboratively  

• Background or Interest in knowledge management, content strategy, and documentation strategy 

What sets you apart: 

• Thrive in fast-paced environments and eager to take on new challenges  

• Detail-oriented, organized, and have a knack for problem-solving  

• Interest in building technical documentation 

• Understanding of best practices for organizing information 

• Excel at creating clear and concise written and visual documentation 

• Interest in building business process documentation