Account Processor II

Location US-NH-Hopkinton
ID 2025-1792
Category
Administration
Position Type
Full-Time Regular
Remote
No

 

EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we’re driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information — when, where and how people need it. We’re seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission. Join us to help make an impact.

Your Opportunity

The Account Processor provides records to GOBI customers purchasing GOBI’s MARC record services. Materials include print, visual, audio and digital resources. To support this activity, this person creates record files, distributes them to customers, prints spine labels, creates and distributes the invoices for those services.

 

This is an onsite position located in Contoocook, NH.    

What You'll Do

  • Generate and deliver files to customers for GOBI Library Technical Services (LTS).
  • Process customizations on bibliographic records and materials as designated by account.
  • Work in cooperation with the Book Processing unit to print and distribute spine labels for shelf-ready books.
  • Generate production paperwork used in performing daily tasks.
  • Create and distribute invoices to customers for GOBI LTS.
  • Protect operations by keeping information confidential.
  • Provide input for the establishment of system policies and procedures, standards and schedules.
  • Provide support and assistance to LTS Specialists, Account Support Specialist Unit, and the Cataloging Unit as needed.
  • Other duties as assigned.

 

Your Team:

You will be a member of the Workflows Integration Unit of Library Technical Services, a team of eight staff members who support the integration of technical services with library customers’ integrated library systems (ILSs).

About You

  • 2+ years of experience in library technical services, book processing, or related areas
  • Demonstrated experience using Microsoft Word and Excel.
  • Familiarity with Microsoft Access
  • Ability to work in a production environment.

 

What sets you apart:

  • Knowledge and understanding of IBM AS400 Power 10 systems
  • Familiarity with MARC records
  • Basic computer competencies, including the Microsoft Office 365 Suite and Web browsers
  • Strong interpersonal skills to establish and support effective working relationships among company departments, with professional and paraprofessional staff.
  • Demonstrated ability to be detail oriented, thorough, and precise.
  • Demonstrated ability to prioritize to work effectively both independently and/or in a cooperative, team environment.
  • Excellent written and verbal communication skills.
  • Demonstrated excellent organizational skills.

Pay Range

USD $31,200.00 - USD $44,395.00 /Yr.

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The actual salary offer will carefully consider a wide range of factors including your skills, qualifications, education, training, and experience, as well as the position’s work location.

EBSCO provides a generous benefits program including:  

-Medical, Dental, Vision, Life and Disability Insurance and Flexible spending accounts  
-Retirement Savings Plan
-Paid Parental Leave 
-Holidays and Paid Time Off (PTO) 
-Mentoring program 
And much more! Check it out here: https://www.ebsco.com/about/benefits

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.

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