VP, Operations & Finance - US & Canada

The Vice President, Operations & Finance – U.S. & Canada leads financial performance, operational execution, governance oversight, and strategic alignment for the Subscription Services Division across the region.

This role holds full regional P&L accountability for Subscription Services and drives disciplined financial management, regulatory compliance, scalable operations, and strong commercial alignment in support of EIS’s strategic objectives

The Vice President will operate in a hybrid model and lead a predominantly Birmingham, AL–based team (90%+), requiring consistent on-site engagement and leadership presence within the EIS Birmingham hub.

Primary Responsibilities

Regional Financial & Business Leadership (U.S. and Canada)

• Provide senior leadership for Subscription Services across the U.S. and Canada, setting direction, priorities, and performance expectations for the region.
• Own operating income, margin performance, and working capital outcomes.
• Lead pricing strategy, revenue growth initiatives, and gross margin optimization.
• Ensure accurate financial reporting, accounting integrity, and statutory compliance in coordination with the EIS VP of Accounting, Tax and Compliance and EBSCO Industries Accounting and Finance teams.
• Ensure disciplined Accounts Receivable management and strong cash flow performance.
• Drive cost efficiency, process optimization, and scalable operational execution.
• Align regional operating plans with corporate financial and strategic objectives.

Corporate Governance & Compliance

• Provide governance oversight across U.S. and Canadian legal entities, ensuring consistency, transparency, and risk mitigation.
• Ensure appropriate statutory compliance and regulatory alignment across jurisdictions.
• Maintain strong internal controls and audit readiness.
• Partner with EBSCO Industries Legal, Finance and Compliance functions to ensure consistency in governance and risk management standards.

Operational & Organizational Leadership

• Lead a predominantly Birmingham, AL–based team, ensuring strong alignment, engagement, and execution across geographically distributed leadership.
• Drive end-to-end operational strategy across Subscription Services, ensuring scalability, service excellence, and alignment with customer and publisher expectations.
• Provide direct leadership to regional management teams.
• Build and sustain a high-performance, accountable, and collaborative culture.
• Drive talent development, succession planning, and leadership growth.
• Reinforce EBSCO’s core values and ethical standards.

Commercial & Market Leadership

• Partner with U.S. and Canadian Sales leadership to drive profitable, sustainable revenue growth.
• Maintain strong relationships with key customers, publishers, and strategic stakeholders.
• Monitor competitive, regulatory, and market developments affecting the region.
• Contribute strategic insight to service enhancements and operational innovation initiatives.

Key Success Measures

• U.S. and Canada operating income and margin performance
• Revenue growth and gross margin optimization
• Working capital and Accounts Receivable performance
• Governance and compliance effectiveness
• Audit and control strength
• Operational performance and productivity gains
• Leadership effectiveness and succession readiness

• Bachelor’s degree required; advanced degree preferred
• 12+ years of progressive leadership experience in operations, accounting, finance, or general management.
• Experience leading or working with geographically distributed teams.
• Experience in financial management, pricing strategy, margin optimization, and working capital management.
• Understanding of corporate governance, regulatory compliance, internal controls, and enterprise risk management.
• Proven ability to align commercial strategy with operational execution.
• Executive presence with the ability to build trusted relationships with customers, publishers, and other senior stakeholders.
• Strong business and technology acumen with a continuous improvement mindset.
• Travel:  Approximately 25%–50%; candidates based outside Birmingham, AL should expect more frequent travel to the EIS Birmingham hub